TenX Prime is yet another broker that paints an attractive picture with promises and advantages, luring clients in with generous bonuses. In reality, it is a typical offshore project with no regulation whatsoever, and therefore no guarantees of reliability. In our review, we delve into the details: what the company offers, what it claims about itself, and, most importantly, whether it is a scam.
As always, we begin with the official website. It is immediately worth noting that there is no real design to speak of. Just a blue background with scattered buttons. It feels as though the site was thrown together in an evening using a basic WordPress template. Everything looks cheap, flat, and completely lacking any hint of a brand identity.
The content on the TenX Prime website is a collection of cliches. “No commissions”, “instant execution”, “reliable broker”, “the best spreads in the industry”, and “50% bonus” — all of this has been seen countless times before with fake brokers. There is no specificity; the numbers are pulled out of context.
At the top, there is a simple menu with sections like “Markets”, “Trading Services”, and “Promotions”. At the bottom, there is the usual copy-pasted legal information from TenX Prime, so-called licenses, addresses, and a risk disclaimer. This is all standard and leaves us with nothing in particular to criticize.
One of the more unusual aspects is the bonuses section. Instead of a proper webpage with the terms, users are asked to download a PDF file. Yes, a plain .pdf with unknown contents. Reputable companies display all bonus programs directly on their websites in the open text, allowing users to review the conditions and limitations immediately. Downloading such files can be risky — they may contain viruses and harm your device.
Overall, TenX Prime has made no effort to create a high-quality website. There is no design, no uniqueness — everything is generic and typical of an offshore broker. Building such a website requires little time and few resources, which is why the company should not be taken seriously.
It is possible to contact TenX Prime managers in several ways: by phone number and email. The company also has social media accounts, but they are inactive. The last posts date back to 2023, which suggests the broker has abandoned them. That leaves only email and phone as means of communication.
There is no online chat, which is the most convenient way to quickly resolve a problem or ask a question. Few people like making phone calls, and emails usually receive very delayed responses. There is also no support via messengers such as Telegram or WhatsApp — both of which are fast and effective communication channels.
Understanding the trading conditions at TenX Prime is fairly straightforward. The company offers only a single account type, rather than a wide range of tariffs. On the one hand, this can be seen as a positive, but on the other, it leaves traders with no choice between paying spreads without commission, or paying commission in exchange for zero spreads.
The minimum deposit is $25 — a low entry threshold, which is a plus. However, there is no demo account or cent account, which is a drawback. Leverage depends on the asset being traded; for example, it is 1:500 for forex. This is a typical figure for an offshore broker. It is important to remember the risks of margin trading, as most clients end up losing all of their funds due to leverage. Scalping and hedging are permitted.
TenX Prime claims to offer floating spreads starting from 0.1 pips, while not charging any commissions for opening or closing trades. So how does the broker make a profit if there are no commissions? The answer is simple — this is a dealing desk. Therefore, the platform’s earnings come from traders’ losses. In other words, this represents a conflict of interest. The company has a vested interest in seeing its clients lose money, as this is how it generates income. There is no point in trading under such conditions, as the firm effectively operates against you.
Although the conditions may appear attractive, the conflict of interest is a serious drawback. Every dollar earned by the trader comes directly out of the broker’s pocket. It is unlikely that the company was founded to give money away to clients. On the contrary, they are focused on making profits and will do everything they can to prevent users from trading successfully over the long term.
In the footer of the official website, the broker lists several licenses: SVGFSA, ASIC, and FSCA. The first, SVGFSA, is of no interest, as it does not regulate the activities of forex brokers — thus, it is meaningless. The other two, however, should be verified, as they relate to Australia and South Africa.
Let us start with South Africa. A search shows that a company called TenX Prime does indeed exist there. It was registered in 2022. However, this form of regulation cannot be considered reliable. It is far more important to verify whether the broker holds an ASIC license, as that is a genuinely responsible and reputable financial regulator.
There is no trace of our review subject in the ASIC register. Only companies with similar names appear. This clearly indicates that the broker is lying about being regulated by ASIC, and therefore cannot be trusted. The name and registration date do not match — TenX Prime emerged in 2021, and their official website domain, tenxprime.com, was also registered in 2021.
There are very few reviews about TenX Prime, despite the company having been around for some time. This suggests that traders do not choose this broker for trading. It is obvious that the reason lies in the company’s inability to offer any guarantee of reliability. Moreover, the few comments that do exist are mostly negative, with users reporting issues with withdrawing funds — yet another critical reason to avoid this platform.
We do not recommend trading with brokers that are not licensed by reputable regulatory authorities. The subject of today’s review claims to be regulated by ASIC, but this is untrue. Additionally, there is a considerable number of negative reviews online. It is simply not worth risking your money with TenX Prime.
Helen always knew that her passion for journalism was more than just a hobby. It was a potential career. She began her professional journey at a local newspaper in the small town where she was born. Writing on a variety of topics, from local news to financial reviews, her persistence and investigative talent soon caught the attention of editors at larger publications. We are thrilled that Helen accepted our offer and now writes for fincapital-reviews. Her exposés always create a buzz. Sometimes, we think Helen could easily open her own detective agency.
📄 正式投诉信 — TenX Prime PAMM 投资问题 主题：正式投诉 TenX Prime 经纪商 PAMM 投资平台存在严重问题 尊敬的相关监管机构 / 金融监管部门： 本人谨此正式报告，并表达我对 TenX Prime 经纪商 PAMM 投资平台 的投资经历的严重关切。 我通过 TenX Prime 的 PAMM 投资计划，在 Chris Anderson（又名 Chris Gold Father） 和 Paul Gold Hunter 的管理下，投资了总额 5,400 美元。 然而，令人遗憾的是，我目前无法提取我的投资资金，且该经纪商的客户服务团队以及资金管理人 Chris Anderson 先生均已停止回复我的 Telegram 消息。 Chris Anderson 的 Telegram 联系方式为 +88803975164，但该号码无法接通电话。 此外，自 2025 年 10 月 2 日起，我一直无法登录 TenX Prime PAMM 投资者网页： 🔗 https:// pamm.tenxprime.com/app/investments/2045 此情况令人极为担忧，我怀疑我的资金可能已被不当管理、冻结或扣留，且整个过程缺乏透明度与正式沟通渠道。 我已多次尝试联系资金管理人及 TenX Prime 的客服团队，但至今未收到任何回复或协助，亦未获得任何有关提款流程或账户资金状况的说明。 鉴于上述情况，我强烈敦促贵机构对 TenX Prime 的 PAMM 运营活动及相关资金管理人行为进行彻底调查，并采取必要监管措施，以保障投资者的合法权益。 本人真诚希望 TenX Prime 公司及其相关责任人能尽快回应并妥善处理此事，确保我 5,400 美元的投资资金能够安全返还。 感谢贵机构对本案的关注与协助。
THEY ARE SCAMMERS!!! They only pretend to operate legally and safely. In reality, they steal money from clients. They drain deposits, pressure users into investing more, and offer nothing resembling real trading. In short – complete fake, total fraud!! SCAMMERS!
I tested TenX Prime with a small deposit, purely out of curiosity. The conditions advertised on the website sound appealing, but the reality is quite different. Spreads are higher than stated, execution is sluggish, and when I attempted to withdraw, the endless “verification” process began. Support responds after two to three days, and only in English. I do not recommend this platform to anyone. You will only lose your money
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